Support

How does end-to-end encryption work?

All your messages, voice notes, and media are encrypted on your device before being sent. Only you and your partner have the keys to decrypt them. Not even Our-Memory can read your conversations.

How do I invite my partner?

Go to the "Invite Partner" page in the sidebar. You'll get a unique invitation code valid for 7 days. Share the code — they use it to register and join your private space.

What is AI Avatar mode?

Avatar mode lets you appear as an AI-rendered version of yourself during video calls. Upload your photo once and Decart AI generates your avatar in real time. Credits are deducted per second of avatar use.

How do credits work?

Credits are used for AI Avatar calls at the rate set by the platform (shown in your Wallet). Admin adds credits manually after payment. Normal video calls are always free.

What is Focus Mode?

Focus Mode lets you signal to your partner that you're in deep work. They can see you're focused and know when you'll be available. No anxiety, just intentional connection.

How do I delete my account?

Go to Settings → Danger Zone and tap "Delete Account". All your data is permanently removed within 24 hours.